Gtl getting out customer service
Gtl getting out customer service
Gtl getting out customer service. NOTE: Getting Out Guest accounts cannot be used to sign up for either text or email reminder alerts. To contact technical support, please call: 800-646-6283 With the GettingOut mobile apps, making deposits, sending messages, sharing photos and receiving video calls is now easier and more convenient than ever. com. Additional onsite visits are available for $#. ! fix Provide the Opportunity for On-Premise or Remote Video Visitation. ; DESIGNED FOR THE CORRECTIONS ENVIRONMENT Inspire tablets have a multi-layered security architecture that allows for inmates to access locked-down content without navigating to tablet settings or the Internet. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. Call 1. Find your facility. GettingOut is a user-friendly web-based service that offers simple and reliable communication to inmates at select institutions around the United States. To reach our ConnectNetwork family and friends support team, please complete the form by providing as much detail as possible so our Customer Service Representatives can We’re available toll-free, 24/7 to assist with payments and customer support. Making connections and rebuilding lives. Are you an employee at a correctional facility? Please use one of the options below to contact us. Services include video visits, phone calls and voicemail, and messages and photos. Our bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. These include county jails and detention centers. If you A refund can be obtained by calling customer service at [866-516-0115]. 0115. Name * Multiple Payment Options Available for Inmate Telephone Service. Follow these steps to set up your account in advance: From gettingout. 3. 0115 and they will give it to you after you confirm your identity. Customer Care: 1-866-516-0115 fortifying relationships and offering content so inmates get out and stay out. The easiest way to set up an account is to do it in advance at gettingout. Video visits are video chat conversations available at your facility lobby, from your personal computer and now, at select facilities, on the Visit Now Android app. FOR IMMEDIATE SERVICE, PLEASE CALL CUSTOMER SERVICE AT 1-866-516-0115. It’s simple, easy, and instant! Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. Helpful Customer Service. First, you have to decide where you want your money to go and how to use it. Free Visits. If you forget it, you can call Customer Service @1. ##There is no limit on AVAILABLE TO EVERY INMATE Inspire offers both free and premium content for inmates on flexible payment models. And don't get me started on the customer service representatives. Opting to accept a Quick Connect call is simple when your loved one or friend chooses to call you via Quick Connect. 516. Half the time it denies to send messages and then you have to type everything back out because it clears your message box. ##/min in ##-minute blocks ($#. See all the best ways overall to get in contact with GettingOut ASAP. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. TouchPay Holdings, Smh. Just call 1 (866) 516-0115. Visit Now! Three Types of Video Visits. 866. FAQs; How-to Instructions Depositing money by phone is a convenient way for your inmate to receive money immediately. Note: Some facilities (including those served by companies that GTL acquired, such as DSI and VAC) have dedicated phone numbers and are listed below. When your loved one or friend calls you, simply follow the instructions from the automated system to pay for that one phone call on the spot. Phone *. To learn more about ViaPath, our products, or to sign up for email updates, please fill out our contact form below. They will assist in confirming what username was set up. com, click Create Account and continue as a new user. The GTL VisitMe video visitation solution allows federal, state, county, municipal, and private facilities to supplement traditional in-person visitation service offerings with secure on-premise or remote alternatives. This video will show you how to deposit funds. Information about how to contact customer service is Customer Care: 1-866-516-0115 Using the Getting Out site to make a deposit or schedule a video visit. SMFH. Show Less Video visits from home have arrived at your facility! To start or schedule a visit, follow the instructions below. Show Less The easiest way to set up an account is to do it in advance at gettingout. Each week, ## onsite, ##-minute visits are provided to each inmate at no cost. First Name Last Name. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. With a Friends & Family account, you can deposit funds into your own personal account and pay for services like phone calls and video visits with your friend, who [] Frequently Asked Questions Why did we rebrand to ViaPath Technologies? We have a newly refined mission to ensure safer environments, strengthen connections, increase access, and reduce recidivism; therefore, we've evolved into ViaPath Technologies, the company delivers experiences that not Call GettingOut customer service faster, Get Support/Help, Pricing Info and more. Major credit cards accepted are Visa, MasterCard, Discover and American Express. LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. To find out if a particular service is available at your facility, click Facilities in the top menu to search for participating facilities. For questions regarding your account or transactions. Smh. schedule a visit. If you have questions, please call 866-516-0115 and select the prompt for video visit. You can also set up an account in advance by calling Customer Service or at the kiosk in the facility lobby. You can opt-in to a text and/or email alert reminder by creating a Getting Out account or, text alert only, by contacting our automated voice response system at 866-516-0115. ; Correctional Facility Staff. If you are being physically threatened, you should contact your local law enforcement agency to obtain a Personal Protection Order. call one of these phone numbers for your specific service: GTL: +1 (877) 650-4249 VAC: +1 (800) 913-6097 DSI: +1 (888) 949-3303. A refund can be obtained by calling customer service at 866-516-0115. ! fix the bugs and Manage your GettingOut account by signing in to access various features and services. We now offer the ability to submit your customer service request online. Please complete the following form and a Telmate Customer Service Representative will call you within 48 hours. Our dedicated team of in-house technical support staff, field service associates, and advanced product technicians provide 24/7 customer service across the entire line of GTL products. Contact Technical Support at: 800-646-6283 Contact Sales and Corporate Your username is usually your email address. . Customer Service may email the facility to make an inquiry on your Welcome to the new and improved GettingOut. GTL provides the opportunity for inmate telephone accounts to be created and minutes purchased through multiple payment solutions. A refund can be obtained by calling customer service at [866-516-0115]. – Sun. ). If it's a long one it gets SUPER frustrating EXTREMELY quick. Users create an account, make a deposit, and then access GTL is devoted to providing knowledgeable and responsive technical support throughout our entire customer base. Helpful Customer Service. Answers to frequently asked questions about available products and services at each facility, different deposit account types, and how to make deposits using cash and credit/debit cards is available by clicking the “HELP” link on the upper right of any page on connectnetwork. Free visits that are not used do not carry over to the next week. The free visits are given to the first ## onsite visitors to visit each inmate each week (Mon. Using our automated system over the phone. We cannot provide information from an account without first confirming they are the account owner. + GettingOut phone number We used the GTL GETTING OUT APP to make the deposit and since we know we each put $50 a piece on there for my husband yet he isn't receiving any of that money at FACILITY STAFF. It denies pictures that literally have ZERO reason to be denied. You can also call the GTL customer service department at 877-1650-4249, and they will be able to help block future calls from a facility. Name *. Please try using another browser or upgrade your current version of Internet Explorer by clicking here . Customer Care: 1-866-516-0115 Help Your version of Internet Explorer is out of date and no longer compatible with GettingOut. Oprima aquí para Español. or fill out the form below. 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