Playstation support. Warranty Services for Hong Kong. Find more information about PlayStation Stars, or get support regarding your PlayStation Stars Points, Rewards, Campaigns, or Digital Collectibles. I have an account: I don’t recognize a payment . Enter your account password and sign-in ID (email address). This includes the ability to view any content published on X on PS5/PS4, and the ability to post and view content, trophies, and other gameplay-related activities on X directly from PS5/PS4 (or link an X account to do so). Warranty Services for Thailand. About the Official Licensing Program The Official Licensing Program covers peripherals and accessories that have been developed for use with PlayStation® products. Jul 13, 2024 · Dial 1-800-345-7669 to call PlayStation for immediate assistance. We would like to show you a description here but the site won’t allow us. This can provide additional insights, tips, or workarounds from the community members themselves. Frequently asked questions about Products & Subscriptions when shopping directly from PlayStation. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a. The SHARE menu can't be displayed during PS4 gameplay on PS5 consoles. PS5 consoles don't support PlayStation®3 discs. Sign in to Account Management. PlayStation Safety strictly enforces the Code of Conduct through moderation, which means that players can report hate speech or other inappropriate content for human staff to review. Find information and support for PlayStation error codes for PS5 and PS4 as well as PC error codes. Warranty Services for Indonesia. Find information about PlayStation products, features and services that are no longer available or are being discontinued. You can connect your controller to a supported device using a USB cable with a Type-C connector. Account & Security. The DualShock 4 controllers feature a touchpad control in addition to a new Share button to enable posting to social media sites. You can log into your account more securely using biometrics or a screen lock PIN. Browse or use the search icon to find content. What happens when you close my account? Closing your account will result in the following: The closed account’s online ID cannot be used to create another account. Update system software on a PS5 console Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Argentina; Australia; Austria (Österreich) B. To protect your personal information, please don’t enter your payment information unless instructed by PlayStation Support. Enter the verification code from your authenticator app or the SMS that was sent to your registered mobile phone number*. ; Select Account > Payment and Subscriptions > Transaction History. If you find the email address you used to set up the account, recover your account by following the guide below. Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. ; Select Create a Passkey. More help and support with PlayStation Repairs Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. Join PlayStation Network and start playing online, download games from PlayStation Store, and get all the entertainment you love. By updating, you can enjoy additional features, improved usability and enhanced security. Find information and support for the most common PS5 error codes. We inform you that PlayStation support is closed today, April 10, in honor of Eid Al-Fitr. * Feature supported on PlayStation 5 and PlayStation 4 consoles. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. Stay connected with PlayStation™ App. If your PlayStation console asks you for a verification code but you have not turned on 2SV, take these steps as soon as possible: Try to change your sign in method immediately. 3339 (for FedEx) or 1-888-742-5877 (for UPS). Press the PS button on your controller to open up the control center, and select Game Base. An update to the PS3™ system software was released on 02/27/24. Web Browsing. Stay in touch with PlayStation™ Network friends via text and voice chat, view your media gallery with Game Captures, purchase games via PlayStation™ Store, and more, all from the free app for Apple and Android devices. Product Support Electronics Store Support PlayStation Sales & Support Professional Products & Solutions. Go to Order look up and select track my order. Enter your new email address and click Confirm. When you see a screen displaying Backup complete. Always ensure that your password and account details are kept secret and safe. Televisions. Go to Settings > Users and Accounts. Japan. Warranty Services for Malaysia. Safety. Secure sign PlayStation Support. Age Filtering for Online Content* Monthly Spending Limit. Set up passkey. Secure sign You can connect to the Internet with the PlayStation 4 console using Wi-Fi (for a wireless connection) by going to Settings > Network > Set Up Internet Connection and selecting Use Wi-Fi. Bring your PS5 experience with you wherever you go with the companion PlayStation App. Accessibility settings Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. You will lose access to any content purchased using the account. To request that your package is held at a local FedEx/UPS location for pickup, call 1. Devices using the operating systems listed below or later support DualSense wireless controller Bluetooth and USB connections. How to report a profile or content on PS5 consoles . How to set up a passkey on PSN. Your console restarts and back up begins. , vouchers) for which this is not possible, or there may be other instances in which we are not able to credit your refund to Learn where you can find the serial and model numbers on your DualSense® wireless controller and when you might need to use them. Find out how to configure and mount your Access controller for PlayStation®5 consoles. Tiered Services. PlayStation Experts are not able to make changes to your account or provide refunds, for help with these issues contact PlayStation Support. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. PlayStation 支持服务. Go to PlayStation Store. Using a PC or Mac, create a folder named "PS4" on a USB drive formatted as FAT32 or exFAT. 463. The PlayStation®4 console has been designed with several features and functions to support accessibility needs. Communication and User-Generated Content. Only the family manager can see their family members' transaction history. To configure accessibility settings, go to Settings > Accessibility. However, there may be some payment methods (e. Once connected, you can use your wireless controller to control compatible games and applications. PS4 System software update. You can talk to a person during business hours and provide your contact details, hardware serial numbers, etc. If you can't change your sign in method, contact PlayStation Support and provide your account details to recover your account. Please select your country / region. PlayStation Online Assistant lets you contact PlayStation Support by answering a few questions from a chatbot. Secure sign 2 days ago · Explore the new generation PlayStation 4 and PS5 consoles - experience immersive gaming with thousands of hit games in every genre to rewrite the rules for what a PlayStation console can do. Connect your PS5™ console directly to your TV/display's HDMI port. Find information about extra 90 days warranty for your PS5, PS4 and PS Classic. Inside that folder, create another folder named "UPDATE". Replace your password with a passkey that is synced across multiple devices. Our moderation team is composed of real people, who are cultural and language experts from all over the world, working around the clock to process reports. The most often replaced PlayStation 4 parts include the motherboard, fans, and power supply. DualSense wireless controller compatible games and applications How to redeem a discount code on PlayStation Store . Find out how to troubleshoot your PlayStation issue online or contact PlayStation Support. Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. PlayStation is partnering with Crisis Text Line to provide free, 24/7, high-quality text-based mental health support for our players, their friends, or anyone close to them. Select Enter Discount Code. Learn how to protect your account and family safety, and what to do if you encounter issues or unrecognized charges. You receive an email to your new email address asking you to verify your new sign-in ID. Find information om PlayStation-produkter, -funktioner og -tjenester, der ikke længere er tilgængelige eller som ophører. How can we help? Browse help by category. If the character input field disappears, please scroll slowly to the bottom of the chat screen. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Find out how you can use 2-step verification (2SV) backup codes to recover your account, and what steps to take if you lose your 2SV phone. Chat with an agent for help with your Sony® Consumer Electronics products Explore the latest games, accessories and deals on the official PlayStation™Store US. Please note, the disc drive is compatible only with PS5® consoles (CFI-2000 model group - slim). Your package is shipped using FedEx or UPS. Find out how to set up and use Access controller profiles to suit your play style. Sharing your PlayStation™Network (PSN) details can compromise your account security. Try searching for “PlayStation purchase” in all of your email inboxes, including any junk or spam folders. You may need to sign in. We will return to support again tomorrow, Thursday, April 11. Support. Allowed Games View requests to allow specific games and a list of games that already have been allowed. Select Sign-in ID (Email address). Thank you for your understanding, and happy Eid Mubarak. Follow the on-screen instructions to complete your purchase. Learn how to arrange a repair, update or reinstall system software, access online manuals, and more. For PlayStation products, go to the PlayStation Service page; Visit the Hardware & Repairs Support page for PlayStation products. If your PlayStation® console has been offline for a long time, or a system software update has failed, you may need to update the PlayStation 'firmware' manually. If you have access to an active passkey, you can sign in and manage the passkeys on your account. Your PS5 console will restart, select OK. Download or stream your favorite titles anytime, anywhere. Feb 27, 2024 · PS3 system software update 4. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method. PST, Monday through Friday, so you can speak directly to a representative. Make sure you have a stable internet connection. Product Repair Product Repair. If you would like to request a refund, please contact PlayStation Support. Vigtige bemærkninger. If you select Easy , saved access points and access points that have been found appear. Help with 2-step verification issues on PlayStation Network. If you don't recognize a purchase, first check your PlayStation Store transactions. Go to the order details page to find your carrier. Repair information and service Watch official support videos for PlayStation products! If your PlayStation console asks you for a verification code but you have not turned on 2SV, take these steps as soon as possible: Try to change your sign in method immediately. Secure sign You can browse PlayStation Store content and make purchases online, on PlayStation™App, or on your PlayStation consoles. How it works When you enter your sign-in ID and password on a computer, a mobile device or tablet or on your PlayStation console, we’ll send a unique verification code to your mobile phone that means only you can successfully sign in. Important notices. Note: Where possible, refunds will be issued to the payment method used to make the purchase. 株式会社ソニー・インタラクティブエンタテインメント Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. ; Go to Security and enable Sign in with Passkey. Use of PlayStation VR and PlayStation VR2 PlayStation VR and PlayStation VR2 are not for use by children under 12 years. You will be directed to the PlayStation® Support Site. Find out how to attach a disc drive to your PlayStation®5 console. If you or someone close to you is struggling with their mental health or is having thoughts of self-harm, please know you are not alone and that a volunteer Crisis Select Back Up. Your console restarts again and you return to the home screen. All support benefits are subject to availability. On your device, go to the PlayStation Store and add items to your Cart. For example, if you lost your phone, but have another device with your passkey registered on it, then you can sign in to Account Management using that device and then register a new passkey. We provide one year warranty from the date of purchase. How to get support from the PlayStation Experts Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless If you're eligible for a refund, but you've started using your subscription (for PlayStation Plus this might include: playing online, downloading monthly games or using cloud storage) we may reduce your refund based on the use you’ve had of the subscription. Most Windows PC devices support the controller via a wired connection. 800. PlayStation Store is our always-on digital store, stocking the world's largest and most comprehensive selection of downloadable PlayStation games for PS5, PS4 and PS VR2. Warranty Services for Singapore. PS Store & Refunds. Update your system software. Accessibility settings Aug 25, 2023 · The PlayStation Support Facebook page offers a community-driven support experience, with the chance to connect with other PlayStation users who may have faced similar issues. PS5 System software update. If you got your PS4 digital game through the PS3 game to PS4 digital game upgrade program (and therefore need the PS3 disc to play it), you won't be able to play that PS4 digital game on your PS5 console. ; Select an account to view the Transaction History. A. Hardware & Repairs. How to recover an account with a passkey . m. g. You can also find a manual or user guide for your device or accessory. You can Go to Settings > Users and Accounts > Account. You'll find PlayStation Store built in to our consoles, as well as on the web and via the PlayStation App. A discount code can be applied to your PlayStation Store shopping cart. PS3 system software update We would like to show you a description here but the site won’t allow us. Contact information for product support depends on the country or region where the hardware was purchased. Find help with login, password, sign-in method, online ID, console sharing, and more for your PlayStation account. Bahrain (English) Bahrain (Arabic). Change security settings The console also offers interactivity through Remote Play with the PlayStation Vita and second-screen features for tablets. 91 . Discover the games, features and entertainment services waiting for you on PlayStation 4, including PlayStation exclusive games, online play and parental controls for younger gamers. Games. Note: PlayStation Stars Premier Support cannot guarantee wait times. Keep your PlayStation console up-to-date with the latest system software. Level 4 Members in select countries will have the added benefit of Priority routing to our chat support team. Always update your PlayStation®3 console to the latest version of the system software. To download the update, you need a minimum of 200MB of free space on either the PS3 Hard Disk Drive (System Update) or on removable storage media (PC Update). Read the store description carefully to check that you have the right edition, and for any requirements such as platform or PlayStation®Plus subscription. How to use 2SV on PSN . Unesite svoj datum As of November 13, 2023, integration with X (formerly known as Twitter) will no longer function on PlayStation 5 and PlayStation 4 consoles. Find information about PlayStation products, features and services that are no longer available or are being discontinued. If you are a customer seeking support upon using our products and services, please click the link above. If your transaction history doesn’t explain the charges, please consider the common reasons for unrecognized payments listed below. Make sure to update your PlayStation®5 console system software and your DualSense Edge™ wireless controller device software to the newest versions available. 我们能帮到您什么吗? PlayStation Support. PlayStation Support. ; Select the Friends icon and select Search for Players to search for and select a player, or select a player from your friends list. and 6 p. PlayStation Store. . ; Choose how you want to create a passkey, and then follow the on-screen instructions to complete the setup. Secure sign in with passkey. Enter the 10-digit discount code. Connectivity issues during an update, or outdated versions of the system software, may require a manual update for your console to start. How to customize your Access controller for PS5 consoles. spnls ncfm ixdptu pjwx hfsj dohf dya qsx aysaynkl emzs